Front Desk & Customer Service Representative
Administration et service client · Alberta · Posted yesterday
Reference: NBT-1257
About the position
A company in Alberta is hiring front desk and customer service representatives. You are the first point of contact for customers: in person, by phone and by email — greeting, booking appointments, following up on requests and files. The position is full-time, daytime. Service is in English: you must speak and write it comfortably to welcome, answer and reassure customers. You work with appointment-booking and invoicing software.
What you would do
- Welcome customers in person, by phone and by email
- Book and organize appointments
- Inform customers and follow up on their requests
- Prepare invoices and take payments
- Keep customer files up to date
Who we are looking for
- At least 2 years of experience in reception, front desk or customer service
- Fluent English, spoken AND written — essential
- Minimum education: high school; diploma in administration, hospitality or business — an asset
- Comfortable with computers (email, calendar, invoicing software)
- Neat presentation, service mindset, calm under pressure
- Clean criminal record
- French: NCLC 5 or higher
What we check before publishing
The employer, the position and the advertised conditions are confirmed with the company before the opening goes online.